Days that make you glad to be leaving.

The day wasn't all bad. I saw a few interesting people: a woman who was diagnosed with glaucoma in her 30s; a patient with diabetes who refused the doctor's advice to see a physician; and a man who woke up blind in his right eye one morning and waited 10 days to see a doctor. For the man, the diagnosis was central serous retinopathy - a self-limiting buildup of fluid around the macula that resulted in count-finger acuity. The condition is often attributed to stress, which fits in this case since the guy's wife left him about three weeks ago. However, he was accompanied today by a rather affectionate young female. Intrigue...

It was just really busy today. One lady came in to replace a temple on her frame. I couldn't get the screw out for the life of me, so I had to pass the buck on to my more experienced coworker. I hate feeling so useless. Bested by spring-loaded temples once again.

I had to deal with one lady on the phone who was not impressed with the price she got on the sunglasses she ordered yesterday. All of us at the office have no idea where she would be able to find the same Coach frame for less then what she paid, but I wasn't about to challenge her. In the end, all I could do was assure her we gave her the best value we could. She was pretty nice about it, but I was just at a loss for words. More frustration.

The cherry on the top of the day came when another patient asked to make sure I know how to use a fax machine, because the prescription I was trying to send her was not getting through. I had to call her twice to let her know that the machine was not picking up, at which point she asked if I "normally send faxes" and requested that I "reset the system and try again". After I hung up, I did the exact same thing and sent the fax to the same number - and the stupid thing actually did go through. I'm sure that woman must have felt even more smug and certain that it was a mistake on my end. A similar thing has happened in the past, but the woman today was more accusing/mocking than the one from last time.
Gotta love these people.

Work days left: 2 !!!!